Select Home Warranty is one of the leading modern home warranty companies. Whether you’re a homeowner, a home buyer or seller, real estate agent, or service professional, you’ll find that Select Home Warranty can benefit you. Founded in 2012, they have the stated goal of delivering the best customer service in the industry. They’ve received awards three years running, so it’s well worth doing a comprehensive review of Select Home Warranty. We’ll see how they stack up against the competition, what they offer, pricing, packages, customer service, and more. Then, you can decide for yourself if Select Home Warranty is the right choice for your home.
Select Home Warranty offers three standard packages for homeowners to choose from: Bronze Care, Gold Care, and Platinum Care. Platinum includes all the features found in both the Bronze and Gold plans, as well as additional features. Gold and Bronze do not overlap in what they contain. Briefly, we’ve outlined what the Bronze and Gold plans cover below, along with the extra items in Platinum. This should give you a good basis for evaluating the service offerings of Select Home Warranty (and is really all we can reasonably fit here in our Select Home Warranty review).
|Bronze Care||Gold Care||Platinum Care|
|Garage Door Opener||✓|
Terms of Service
What is and is not covered by Select Home Warranty is entirely dependent upon which plan you choose. Of course, there are some restrictions, even within the plans, comparable to all other home warranty companies. Be sure to carefully review any contracts before you sign them to know the limits on what kind of coverage you have. Like most home warranty companies, in addition to your plan cost, you typically have to pay a trade call fee when you request a repair service. With most companies, this is $100 or less. The exact amount from Select Home Warranty can vary depending on the plan and is not disclosed on their website.
Rather, when you request a free quote, that information is provided, as there can be different options, which have an impact on plan price (with higher trade call fees meaning lower plan premiums, and vice versa). Also like most home warranty companies, Select Home Warranty has a network of pre-approved service people across the country who they will assign to your repair claim and will then contact you to set up the appointment. This aspect of our review of Select Home Warranty is fairly consistent with other leading companies in this category.
As a modern company, Select Home Warranty has embraced technology as part of their commitment to customer service. Since interacting with customer service or support is likely when you are using a home warranty (you need to contact them for repair service under the contract), the quality and availability of the support team is crucial.
We’re pleased to report that Select Home Warranty has a service team that is available 24/7/365. You can contact them online via a portal on their website, which is many people’s preferred method in this digital age. For those who prefer phone calls, the service center can also be reached at a toll-free number by phone.
Pricing for the three tiers of service offerings at Select Home Warranty is not disclosed online. Rather, you have to call or fill out the online request form to get a free quote. Like most home warranty companies, rates will vary based on the type of coverage you select, the trade call fee, the state you live in, and other factors (including property information, home value, contractor costs in the area, and so on).
Since no pricing information is disclosed, or even examples provided, it’s not easy to compare this portion of our Select Home Warranty review against other comparable home warranty companies. We can advise you, however, that most industry Select Home Warranty reviews – the kinds that have generated them rave reviews from numerous trade publications – make it clear that prices are reasonable and comparable to the competition.
The Bottom Line
Select Home Warranty offers reliable service to their customers as well as flexible and affordable plans and pricing options. Being a smaller, newer company, they do have some competitive advantage in this regard, and they have gained a great reputation for their service.
While it would be useful if more details regarding pricing were provided online, they are very accessible and their team is always ready to provide you with a free quote once you give them some basic property and personal information. You have nothing to lose and are under no obligation when doing so.