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Pros
  • GPS tracking
  • Latex-free wristband
  • 30 day free trial
Cons
  • No landline option
  • Large fee for lost or damaged equipment
Bottom Line
Waterproof design at an affordable price
Top 5
1
9.9
2
9.5
3
9.1
4
8.5
5
8.0
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Overview

MobileHelp offers a personal emergency response system that allows seniors to live independently whether at home or on-the-go. Their affordable system partners with AT&T so that even seniors without a landline can use the GPS features and enjoy nationwide coverage. MobileHelp is an FDA registered company and has an emergency response center that is available 24/7/365. 

 

 

Cost

MobileHelp has two system options, which  the Home + Away and the Home Only systems. Each system has three payment plan options: a quarterly plan where you pay every 3 months, a semiannual plan where you pay every 6 months, and an annual plan where you pay every 13 months. The plans start at just $19.95 a month and can go up to $49.95 a month depending on the plan. MobileHelp also offers an equipment insurance plan for $5 a month and an optional fall detection button for $10 a month. 

 

 

Contract

When you join MobileHelp you don't have to worry about signing a long-term contract as they have flexible packages for varying term lengths. There is no activation fee and when you sign up for one of their plans you don't pay any equipment fees either.

 

 

Equipment

As one of the first truly mobile medical alert devices on the market, MobileHelp has a strong mobile offering with an AT&T partnership and GPS coverage in all 50 states. 

The devices themselves are built to be long-lasting and the battery life of the mobile device is over 24 hours. The battery on the necklace and bracelet are meant to last over 5 years and are both waterproof, meaning they can be worn even during a shower or bath.       

 

 

Customer Support

Customers can get in touch with MobileHelp using either their toll-free number or via email. Their phone hours are Monday to Friday 8 am to 8 pm EST. Furthermore, they host social media pages on Facebook, Twitter, YouTube, and Google+.

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