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Pros
  • Serious dating
  • Sophisticated matching
  • Free & paid plans
Cons
  • Long signup process
Bottom Line
Matching based on 29 DIMENSIONS® model.
Top 5
1
9.8
2
9.3
3
8.7
4
8.5
5
8.0
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Overview

A quality online dating site with a diverse and rather impressive membership pool, eHarmony might just be what you’ve been looking for. The service is easy to use and caters to singles in search of serious relationships. Unlike other dating sites, eHarmony takes a scientific approach to finding compatible matches. This takes the hassle out of searching for a potential match, and increase the likelihood that you’ll meet someone compatible.

It’s hard not to be impressed by eHarmony’s unique approach to online dating. eHarmony is responsible for nearly 5% of new marriages and has 1.5 million registered users in Australia. That is no small feat. We also like the support environment eHarmony creates for singles. This includes free dating advice as well as access to the eHarmony community should you have any questions.

 

Sign Up Process

The signup process can be time consuming and involves completing an extensive questionnaire. It’s really worth spending time thinking about the questions in the questionnaire as eHarmony uses this information to suggest matches.

In addition, upon signup there’s the option to complete a free relationship and personality profile test. This helps eHarmony improve the accuracy of its match suggestions. While there is no need to add an autobiographical essay about yourself, the site does ask for information about things you love, loathe and can’t stand. Overall, we found the signup process intuitive and very thorough.

 

Member Diversity and Quality

When it comes to member diversity, eHarmony doesn’t disappoint. The caters to every kind of dating preference imaginable including Asian, Hispanic, Black, Christian and Jewish. It’s estimated that the site has over 30 million members spanning a range of ages, with 1.5 million users in Australia. While it’s never possible to guarantee a match, at eHarmony you’re chances of finding true love are greater than at most other online dating sites.

 

Functionality and Features

When it comes to features eHarmony doesn’t disappoint. Perhaps most impressive of which is the site’s compatibility matching system. This is an intensive questionnaire consisting of 100 different questions that cover everything from your personality and interests to your lifestyle and habits. Once you’ve completed this you’ll be presented with possible matches. Almost everyone who completes the questionnaire properly is amazed at the accuracy of the match suggestions. In addition to this questionnaire, eHarmony also offers a range of other fun quizzes to help narrow the search for an ideal match.

The interesting thing about eHarmony is that there isn’t an option to search profiles. Some users find this rather frustrating. The way this dating site works is it presents you with 10 potential matches daily. You will then be able to browse these profiles and interact with any matches that interest you. This is certainly a refreshing approach to online dating. While we came around to this process after a while, what we didn’t like is that fact that only paid members can see profile pictures. Then there is the icebreaker feature, very common on online dating sites. This includes sending winks and pre-scripted messages to other members.

While nothing novel or unique about this, it’s good to know that the site offers such a feature. We’re particularly fond of the secure call feature. This costs extra but it’s very worth it as it lets you make calls to other members without your number being revealed.

 

Success Rate

eHarmony is known to have a very high success rate. This is mostly because of its advanced matching algorithm which makes it easy to find a compatible match. For anyone still feeling a little skeptical, eHarmony has a section dedicated to success stories. This should give you a good idea of just how effective this online dating service is.

 

Safety and Security

When it comes to online safety, eHarmony can only do so much. All members are checked by the site, but it’s up to you to exercise caution. In fact, eHarmony has an entire section on its website dedicated to safe online dating. There’s also the option to block any members you feel are harassing you.

 

Customer Support

eHarmony does offer email and chat support, but this is well hidden on the site. The main support you’ll find is the forum which lets you search questions. We didn’t see an option to submit new questions. Overall, the support is lacking and rather disappointing especially for anyone who is new to online dating.

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